rules and regulations

GENERAL CONDITIONS

Rates include

Minimum stay of 7 nights for either Christmas or New Year; a booking overlapping Christmas and New Year requires a stay of 10 nights.

Rates include continental breakfast, prepared daily by the villa staff.

Complimentary Airport Transfer (on the basis of one return trip).

Baby cot provided free of charge.
Rates include in-villa staff with English villa manager and full time Thai chef service (cost of food and provisioning is on guests account).

 

Rates exclude

Daily Rates and Extra Beds are subject to 10% service charge and 7% VAT.

Extra Beds charge of USD 50++ per night is applicable regardless of the age of the Guests when occupancy is over rate allocation.

Additional airport transfers charge of USD 50 is applicable, subject to 10% service charge + 7% VAT; Charges for airport transfer are applicable per trip and for a maximum of 8 passengers per vehicle (private mini bus or luxury car).

No self catering; food & beverage menus available and special dietary requirements or menu items can be organized in advance or on site).

 

Payment

Low Season, High Season, Peak Season: 30% on confirmation date with balance due 30 days prior to arrival.

Christmas/New Year Season: 50% on confirmation date with balance due 30 days prior to arrival.

For booking within 30 days of arrival, full payment due upon confirmation.

 

Cancellation

For Low Season, High Season, all payment(s) received will be credited booked for within 9 month of the cancellation date if the booking is cancelled after the payment(s) date.

For Peak Season, Christmas/New Year Season and if the booking is cancelled after the deposit and/or balance payment date, all payment(s) received will be forfeited or refunded in pro-rata shall another booking be secured for the same period that has been cancelled.

Early departure, immediately on arrival or later during the dates of stay, will be considered a cancellation and all funds will be forfeited.